Privacy Policy
Last updated: April 2026
1. Information We Collect
We collect information that you provide directly to us when using our services:
- Personal Information: Name, email address, phone number, nationality, and passport details (when required for visa processing or bookings).
- Booking Information: Travel dates, destination preferences, accommodation preferences, dietary requirements, and special requests.
- Payment Information: Payment method details necessary to process your bookings. We do not store full credit card numbers.
- Communication Data: Messages sent via our website contact form, WhatsApp, email, or social media channels.
- Website Usage: IP address, browser type, pages visited, and other analytics data collected through standard web technologies.
2. How We Use Your Information
- To process and manage your travel bookings, visa applications, and hotel reservations.
- To communicate with you about your bookings, provide travel updates, and respond to inquiries.
- To send promotional offers and travel deals (only with your consent; you can opt out at any time).
- To improve our website, services, and customer experience.
- To comply with legal obligations and regulatory requirements.
3. Information Sharing
We do not sell your personal information. We may share your data with:
- Service Providers: Hotels, airlines, tour operators, and transport companies necessary to fulfill your bookings.
- Government Authorities: Immigration and visa processing authorities as required for visa applications.
- B2B Partners: If you booked through a travel agent partner, relevant booking details may be shared with them.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. We encourage you to use strong passwords and exercise caution when sharing sensitive information online.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Booking records are typically retained for a minimum of 5 years. You may request deletion of your data at any time by contacting us.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data (subject to legal retention requirements).
- Opt out of marketing communications at any time.
- Lodge a complaint with a relevant data protection authority.
7. Cookies
Our website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
9. Contact Us
For privacy-related inquiries or to exercise your rights, please contact us: